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  • We are currently offering free shipping on all orders over €450.
  • Orders to EU Mainland are typically delivered in 3-7 working days.
  • If placing an order on Friday after 1 pm (GMT), or over the weekend, your order will be processed on the next working day (Monday).
  • Orders to remote areas may be subject to additional delivery time. Please contact us to confirm.
  • Please note that UK public holidays will affect your expected delivery date.
  • Please allow an extra five working days for engraved products.
  • All our orders are delivered by DHL, FEDEX and other courier companies with express service that requires a signature upon delivery.
    To track or make changes to your delivery, you can contact DHL, FEDEX and other courier partners directly through their portals. 
  • You will receive a notification as to which courier company will ship your order.  
  • Orders are shipped from the UK and our partner in the Netherlands, Viptrex.
  • Tateossian does not ship orders to P.O. Boxes.



To make our customers’ shopping experience as enjoyable as possible, we are shipping DDP (Delivery Duty Paid) to the following countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Please note that for both EU and international orders, delivery may be delayed due to situations beyond our control, such as Brexit, customs delays, adverse weather conditions or an unexpected increase in demand. Please contact our Customer Service Team ( or our Courier partner for an update related to your order.



  • For any other destination which is not listed above, we are shipping DAP (Delivery at Place). Which means, as the receiver of the order, you must pay any import sales tax and duties to our Courier partner so that your order can be released from Customs. We are unable to advise you on what the exact cost of taxes and duties will be and so we advise all our customers to contact their local Customs office or tax authority.
  • The amount to be paid will depend on the type of goods and where they are produced (Country of Origin). As stated above, it is the customers’ responsibility to cover any duties and fees levied by their own country (if applicable). If you do not pay this fee, local custom regulators will not release the package to you and will send it back to Tateossian head office in London.


  • When your order is dispatched, we will send you a confirmation email with your tracking details so you can follow your order’s journey.
  • Please contact us if you have any questions or concerns about your order. Telephone: +44 (0) 800 021 1008
  • Email:

When contacting us, please provide your order number so that we can give you a fast and accurate response.


United Kingdom

Shipping Method Price Customs & Taxes
DHL Express (1-3 Business Days) € 7.99 Not applicable


Shipping Method Price Customs & Taxes
Express (3-7 Business Days) € 20.00 Covered by Tateossian (EU members only)

United States

Shipping Method Price Customs & Taxes
Express Shipping (3-7 Business Days) € 30.00 Only applicable on orders above $ 800.00

Rest Of The World

Shipping Method Price Customs & Taxes
Express Shipping (3-7 Business Days) € 30.00 Must be covered by the customer